SOK support center
Start with the model. Get the right support
Use the product label and a clear description of the system to find documentation, warranty information, registration, or direct support.
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01Guides & videos
Find official setup, operation, and product resources.
02Warranty policyReview model terms, coverage, exclusions, and RMA information.
03Register a productSubmit product, serial, seller, and purchase details.
04Technical supportDescribe the battery, charging sources, loads, and symptoms.
05Product informationOpen the current product page for specifications and availability.
06Dealer & OEMStart a commercial or system-integration conversation.
Official resources
FAQs, guides, and product videos
Use the exact model from the battery label when selecting a guide.
SOK Battery FAQs & Guides
- How to Re-Activate a Deeply Discharged SOK Bluetooth Battery
- How to Wake Up a Sleeping LiFePO4 Battery
- How to Wire and Program a Victron SmartShunt for SOK LiFePO4 Batteries
- How to Program a Victron MultiPlus-II 2x120 for LiFePO4 Batteries
- How to Configure an AIMS Converter/Charger for SOK LiFePO4
- How to Configure SOK 206Ah Batteries for 24V and 48V Systems
- How to Read and Set the ABC-BMS App
- Choosing a Battery Box for SOK Battery
- How to Use the SOK Battery Bluetooth App
- Parallel and Series Connection Limitations
- Recommended Victron SmartShunt, BMV 712 and Lynx Shunt Settings
- Calibrating Bluetooth Battery SOC and Capacity Readings
- How to Wake Up a Sleeping Battery (12V and 24V Models)
- Using the Bluetooth App
- Replacing the BMS in an SOK Metal-Case Battery
- Replacing the BMS in an SOK Plastic-Case Battery
Need more help? Contact SOK Battery support.
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