Shipping policy

Shipping Policy

Updated August 22, 2022

We have received reports of batteries being lost after delivery because of an incorrect shipping address, delivery to an incorrect address, or loss at a FedEx warehouse. We strongly suggest choosing a nearby FedEx location for pickup. Please contact the FedEx location first, because not all locations accept lithium batteries.

Shipping & Delivery Options

In-Store Pickup

In-store pickup is available for purchases Monday through Friday, 10:00 a.m.–5:00 p.m. PST. Please contact us before pickup.

We offer various shipping options. In some cases, a third-party supplier may manage inventory and ship products.

Free Shipping

We offer free FedEx Ground shipping, generally 3–10 days, on all orders. Once an order is picked up by the carrier, tracking information will be sent by email.

International Shipping

We do not offer international shipping.

Delays

If delivery is delayed, we will let you know as soon as possible and provide a revised estimated delivery date.

Questions

For questions, contact info@sokbattery.com or use our contact form.